That's crazy!!! I can't believe they would treat you like that! :Mad:DONT TRUST SEARS PARTS DEPARTMENT! Paid close to $50 just for the expedited shipping because the told me with that option the parts would be to me by 5pm today. Guess what it's 6pm no parts and when I called to see what was happening and where my order was I not only got the run around but got told it wasn't there problem. When I told them they didn't hold up there end of the deal and I shouldn't have to pay expedited shipping when they didn't provide it I was told and I quote that's to bad sir it's a chance you take and we will not be refunding any part of your purchase end quote......... there going to be really shocked when they get a call from one of the largest law firms in L.A. where one of my best friends is on the board of partners.... oh I'm pissed right now